- N24/7 Remote Monitoring & Alerts
- NSoftware Deployment, Patching and Updates
- NProactive Services
- NGlobal Remote Support
- NInternational Help Desk
- NVirtual CTO
- NNetwork Operations Center (NOC)
- NHourly Support
- NMobile Device management
For more information, please make a selection
Proactive Support
Reactive Support
Cloud Computing
Proactive Support
All-Inclusive NetCare Proactive Maintenance/Support Services
Computronix™ has been providing “outsource” technology services to small- to medium-sized businesses for over 20 years. We do not require long-term contracts and with our new proactive NetCare hybrid cloud services, there are no hourly upfront service purchases required! In fact, we guarantee that our services will be the most powerful and complete solution you have ever utilized while costing less than your current comparable service provider!
Human Solutions
Our people answer our phones. And our Engineers are there when you need them.
Affordability
One, single, predictive cost.
Virtual CTO
Our technologists understand and help you through ongoing decisions, concerns and requirements.
Maximum Security
Full Cyber Security – Spam, spyware, malware, viruses.
PC Inventory/Computer Audit
Always up-to-date, ongoing complete and software inventory of your entire network.
Industry Compliance, Technical Expertise
Industry specific expertise in technology compliance – SOX, 17a-4, HIPAA – and others.
Patch Management
Fully automated patch management and deployment.
Mobility Management
Netcare manages all of your mobile devices.
Network Monitoring & Custom Alerts
Alerts and notifications including network changes, policy violations, low disk space, unapproved network access, added devices, etc.
Software Deployment, Software Updates
Complete software installations and software updates across the organization.
Network Policy Enforcement
Take control of your network, right down to the application level. Define policies and automatically enforce them.
Integrated Reports
Comprehensive management/operational reports. Customizable, always available.
Green Power Management
Customized and advanced managed solutions to help keep you “green-compliant”.
System Alerts
We tend to all of them transparently, involving you only as needed. You focus on your core business.
Reactive Support
On-Call Hourly Diagnostic and Repair Services
Computronix employs a full staff of expert engineers with specific expertise in the following industries: financial, medical, legal, educational, non-profit and more (Case Studies). We do not believe in “voicemail hell” and therefore answer every call personally during business hours (after hours support also available). We pride ourselves on our communication infrastructure and “live or die” based on our ability to keep you in the loop and respond efficiently and effectively to your needs. . . when you need us.We are there when you need us. Standard Hourly Contracts are blocks of hours that are prepaid and used when necessary for any technology service request you may have. Standard response times for reported incidents are 4 business hours for a Server/Network emergency and 8 business hours for workstation or non-emergency issues. Normal business hours are between 8:30am ET and 5:30pm ET, Monday through Friday. After hours, weekends and holidays are charged double time.
Hourly Support
Need us in a pinch? Want us to stop by and relocate hardware, or install software? We have the team to respond quickly.
Global Remote Support
Secure PC remote control/remote support when necessary.
International Help desk
Custom support contracts can be drafted with dedicated network engineers available 24/7.
Cloud Computing
Virtualization, Rapid Elasticity and Resource Sharing
As purveyors of cloud computing, we focus on delivering the crucial services to help ensure your business can reliably communicate, connect, download, upload, transfer — wherever your network may be. Our standards are very high. We match the highest level of technology to the people of the same caliber.
2019: A Cloud Odyssey
Before the age of time, there were clouds. Then came people who could draw them, and draw upon intelligence to innovate, grow and achieve. Millennia later : cloud computing. If you look up you won’t see them, but your business will.
Computronix uses clouds — to help drive your business.
It’s called “Dynamic Web”
Cloud computing happens when most of us access email, visit a website, pay online, conduct research, video conference, or use our smartphone.
Consumers are used to reliable connectivity, but making sure it actually happens that way can be a great feat indeed.
No "Off" Switch
We strive to prepare for any eventual instance — energy blackouts, hardware failure, hacking attempts by terrorists — with robust cloud computing and disaster recovery options. With us on-board, you may find you’re the only ones on your block to remain up-and-running, as we have proven year after year.
The latest technologies
• Infrastructure as a Service (IaaS)
• Platform as a Service (PaaS)
• Software as a Service (SaaS)
• Storage as a Service (STaaS)
• Security as a Service (SECaaS)
• Data as a Service (DaaS)
• Test environment as Service (TEaaS)
• Desktop as a Service (DaaS)
• API as a Service (APIaaS)
Speed & Managability
Our cloud manages the infrastructure and platforms on which the applications run, allowing for access to cloud-based applications through a web browser or a lightweight desktop or mobile app while the business software and user’s data are stored on servers at a remote location. This often proves to serve applications faster, with improved manageability and less maintenance, and enables IT to more rapidly adjust resources to meet fluctuating and unpredictable business demand.
Migrating to the cloud
A variety of advantages
following virtualization:
• Hardware Independence
• Server Consolidation
• Multi-Tenant
• Virtual Appliance
• Cloud Deployment
Reach Us
The Computronix team is available.
