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FAQs
Frequently Asked Questions
What is it like to work with Computronix compared to other IT vendors?
Our clients classify their experience with Computronix as professional with predictable, reliable support. Service is very responsive with requests typically addressed within 20 minutes. If issues require more time, Computronix communicates the potential resolution time and keeps the clients up to date. Our discovery process allows for a holistic, detail-oriented perspective of your business operations, enabling us to serve as your strategic advisor rather than just another IT vendor.
Would you hold me hostage and not give me my passwords?
No, this is your network, not ours.
Do you make the business owner get on support calls and research my own technology solutions, or do you take care of that for me?
We will handle your vendor relationships for you as well as bring in experts when you need them and work with you to choose technology that works for your business and make it more efficient.
Will you lock me into a long term contract?
What kind of IT support services do you offer for professional services companies?
We offer a range of IT support services specifically tailored for professional services companies, including but not limited to network support, cloud computing support, cybersecurity solutions, and business continuity planning. Our team of experts is equipped to handle all your technology needs, so you can focus on your core business.
How can your managed services help improve our high-end IT infrastructure?
Can your IT solutions cater to the specific needs of doctors and medical practices?
Yes, our IT solutions can cater to the specific needs of doctors and medical practices. We understand the importance of maintaining secure and compliant systems for handling sensitive patient data, and we have the expertise to provide customized solutions to meet these needs.
How does your network support and cybersecurity solutions ensure the protection of financial services data?
What kind of IT consulting services do you offer for hedge funds?
Can you provide comprehensive IT service management for our end-to-end technology needs?
Reach Us
The Computronix team is available.
